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Choosing the right escrow agent is not a commoditised decision. The quality of the protection your organisation receives depends directly on the expertise, legal rigour, and technical capability of the agent you select. In India, where the market for software escrow services is growing but remains relatively nascent, the distinction…

Business protection in the software context is not a single instrument — it is a framework, and the framework has gaps. Many organisations have addressed the obvious risks: data backups, disaster recovery, cybersecurity. Far fewer have addressed the risk that is both more predictable and more impactful: the failure of…

For most SaaS companies, source code escrow is framed as something their customers ask for — a procurement requirement, a compliance checkbox, a due diligence item. This framing is not wrong, but it is incomplete. The case for source code escrow is as strong from the SaaS vendor’s perspective as…

Software protection in India has evolved significantly as the enterprise technology market has matured. Where once the primary concern was licensing compliance, today’s CIOs and risk officers are focused on operational continuity, regulatory compliance, and vendor independence. Escrow agents — particularly specialist India-based providers — are central to addressing all…

Behind every well-structured SaaS continuity arrangement is a specialist escrow agent who has done the technical, legal, and operational work that makes the arrangement real. In India, where the SaaS market is growing rapidly and regulatory expectations are tightening, the role of a qualified escrow agent has never been more…

India’s enterprise technology market has undergone a fundamental shift over the past decade. SaaS platforms have replaced on-premises software across critical business functions — financial management, HR, CRM, supply chain, and increasingly, core banking and insurance processing. That shift has created a new category of enterprise risk that the market…

Every business continuity plan has gaps — and for most SaaS-dependent enterprises, the gap that gets the least attention is source code access. Business continuity planning addresses infrastructure failures, data loss, and service outages. It rarely addresses the question of what happens when the software vendor itself fails. Source code…

Security in the SaaS context is typically discussed in terms of data protection, access controls, and cyber resilience. These are legitimate and important concerns — but they address threats that come from outside the vendor relationship. The threat that comes from within it — the risk that the SaaS vendor…

For every enterprise relying on a SaaS application for critical operations, the question that is rarely asked at contract signing is the most important one: if this vendor ceased to exist tomorrow, what would we actually be able to do? SaaS escrow services are the answer — and understanding how…

The SaaS economy in India is expanding at a pace that is creating new categories of risk faster than most enterprises can assess them. Behind every SaaS subscription sits a dependency: the enterprise is trusting a vendor it does not control, running code it does not own, on infrastructure it…