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India’s enterprise technology market has undergone a fundamental shift over the past decade. SaaS platforms have replaced on-premises software across critical business functions — financial management, HR, CRM, supply chain, and increasingly, core banking and insurance processing. That shift has created a new category of enterprise risk that the market…

Every business continuity plan has gaps — and for most SaaS-dependent enterprises, the gap that gets the least attention is source code access. Business continuity planning addresses infrastructure failures, data loss, and service outages. It rarely addresses the question of what happens when the software vendor itself fails. Source code…

Security in the SaaS context is typically discussed in terms of data protection, access controls, and cyber resilience. These are legitimate and important concerns — but they address threats that come from outside the vendor relationship. The threat that comes from within it — the risk that the SaaS vendor…

For every enterprise relying on a SaaS application for critical operations, the question that is rarely asked at contract signing is the most important one: if this vendor ceased to exist tomorrow, what would we actually be able to do? SaaS escrow services are the answer — and understanding how…

The SaaS economy in India is expanding at a pace that is creating new categories of risk faster than most enterprises can assess them. Behind every SaaS subscription sits a dependency: the enterprise is trusting a vendor it does not control, running code it does not own, on infrastructure it…

Most organisations with a formal intellectual property strategy have a clear view of their registered IP — patents, trademarks, registered designs. What they often lack is an equally clear strategy for the unregistered IP that underlies their operations: the trade secrets, proprietary algorithms, confidential technical documentation, and know-how that may…

The average Indian enterprise now runs dozens of SaaS applications across its operations — ERP systems, HR platforms, CRM tools, financial software, and sector-specific applications that sit at the centre of daily business. Most of these applications are hosted, maintained, and controlled entirely by the vendor. What happens when one…

The trigger event has occurred. Your software vendor has entered insolvency. Your legal team has initiated the escrow release process. After weeks of procedural formalities, you receive the deposited materials. Your development team opens the archive — and the code will not compile. This Is Not a Hypothetical Across the…

For years, software escrow was treated as a best practice — prudent, advisable, but optional. That era is over. For regulated entities in India’s financial sector, software escrow has become a compliance requirement with real consequences for non-compliance. The RBI Has Made Its Position Clear The Reserve Bank of India’s…

When an Indian startup pitches to a large enterprise, procurement committees ask one question before almost any other: what happens to our operations if your company fails? It is a fair question. Enterprise buyers have been burned by vendor failures. They have watched startups pivot, get acquired, or shut down…